Your 2025 Christmas Payroll Guide for Nannies and Families

It is nearly Christmas. After a busy 2025, it feels like the year has flown by and the Christmas break is now right around the corner. To help families and nannies stay organised, we have pulled together all the key information you need for the upcoming closedown period, public holidays and payroll processing.

Please make sure all leave requests are submitted by 5pm on Friday 19 December 2025 so everything is processed on time. If you have any questions, just let us know before this date.

Important Payroll Reminder

The normal payday for the week of Christmas would fall on Friday 26 December 2025. Since this is a public holiday, payroll will instead be paid on Wednesday 24 December 2025 to ensure all payments clear before Christmas.

All other payroll cycles will continue as normal through the holiday period.

Pay The Nanny Office Hours Over Christmas

Our team will be taking a well deserved break, although payroll services will continue as usual.

From Monday 22 December 2025 to Monday 5 January 2026, we will be working on skeleton staff. We will still process payroll and respond to queries, but replies may take a little longer than usual and our phone lines won’t be open. Please send through any questions in advance where possible.

We will return to normal office hours from Monday 5 January 2026, although some team members will still be away until the end of that week.

Annual Closedown and Planning Leave

Many families choose to have an annual closedown period over the Christmas and New Year break. This usually means a nanny will need to take annual leave during this time.

We encourage families and nannies to plan early and confirm which days will be taken as leave. This avoids last minute changes and helps make sure everything is accurate in the payroll system.

For more information on annual closedowns, you can refer to Fair Work Australia’s guidance here.

Entering Leave in the System

If you are taking leave over the break, please enter this in the system before 5pm on Friday 19 December 2025.

If you need help entering leave, our support guide is available here.

A few quick reminders:

• The system will automatically estimate working hours for each leave day. You can adjust these hours if needed.
• If you enter leave, you do not need to also enter normal hours. The leave request is enough.
• The nanny should request the leave and the family should approve it.
• For public holidays that should be paid as public holidays rather than leave, enter zero hours for that day.
• If a nanny has not accrued enough annual leave, we recommend having a discussion about how time away from work will be handled. This might be paid, unpaid, or a mix of both, depending on what you agree.